This site is operated by Ryuk. Wherever you see “we,” “us,” or “our” throughout this page, we’re referring to Ryuk. Browsing our store or placing an order means you’re agreeing to the terms laid out below, so it’s worth a quick read before you shop.
Section 1: Acceptable Use
You’re welcome to use ryuk.shop for lawful purposes only, and in a way that doesn’t interfere with other shoppers or infringe on anyone’s rights. If we notice misuse of our platform — fraudulent orders, unauthorized access attempts, or similar activity — we reserve the right to limit or suspend your access to our Services.
Section 2: Product Details
We work hard to keep the descriptions, photos, and pricing for our handbags and crossbody bags accurate and up to date. That said, mistakes can slip through — a color might look slightly different in a photo, or a price might be listed wrong. If we catch an error that affects your order, we’ll reach out before proceeding, and you’ll get to decide whether to confirm the corrected order or cancel it.
Section 3: Pricing and Payment Methods
All prices on our site are shown in US dollars and may change without advance notice. We accept Visa, Mastercard, American Express, Discover, JCB, and Diners Club, with every payment processed through a secure, encrypted system.
Section 4: How Orders Are Processed
Most orders are processed within 1–2 business days. Our cut-off time each day is 5:00 PM Eastern Time — anything ordered after that gets processed starting the next business day.
Section 5: Shipping Details
We currently ship within the United States via FedEx, UPS, and USPS. Transit generally takes 4–6 business days, putting total delivery at roughly 5–8 business days from the order date. Shipping is free storewide. For more, take a look at our Shipping Policy.
Section 6: Returns and Exchanges
Not loving your handbag or crossbody bag? We accept returns and exchanges, defective or otherwise, within 30 days of delivery. Full details on how this works are available in our Return & Refund Policy, which we’d suggest reviewing before you order.
Section 7: Your Account
If you create an account with us, keeping your login information secure is your responsibility, as is any activity that happens under that account. If something looks off or unauthorized, let us know as soon as possible.
Section 8: Liability
Where the law allows, Ryuk isn’t responsible for indirect, incidental, or consequential damages arising from your use of our site or our products. We work to keep the shopping experience smooth, but we can’t promise the Services will always run without errors or interruptions.
Section 9: Ownership of Content
The text, images, logos, and product photography on this site belong to Ryuk or are used under license, and none of it may be copied or reused without our written permission.
Section 10: Updates to These Terms
These Terms of Service may be updated from time to time to reflect new practices or legal requirements. Changes will be posted here, and continuing to use our Services afterward means you’re accepting the revised terms.
Section 11: Reach Out
Have a question about these Terms? We’re happy to help:
Ryuk
170 W 107th St, New York, NY 10025, USA
Email: support@ryuk.shop
Phone: +1 (718) 300-9215
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (Eastern Standard Time)