Last Updated: July 15, 2026
Ryuk (“we,” “our,” or “us”) is the operator of ryuk.shop, along with the checkout tools, account features, and customer communications that come with running our store (together, the “Services”). This policy explains what information we gather when you browse our handbags and crossbody bag collections, place an order, or reach out to our team, and it covers how that information gets used, shared, and protected. If anything in our Terms of Service seems to conflict with this document on matters of data handling, this Privacy Policy takes priority.
We’d encourage you to read through this before making a purchase. By continuing to use our site, you’re agreeing to the practices laid out below.
What Information We Gather
The details we collect vary depending on how you shop with us, but typically fall into a few groups:
Personal and Contact Details — your name, email address, phone number, and shipping/billing address.
Payment Information — the card and billing details required to process your order, plus a record confirming the transaction went through.
Account Details — your login credentials, saved preferences, and related account security information.
Shopping Activity — the bags you browse, add to your cart, purchase, return, or exchange, along with your order history.
Messages You Send Us — questions, support tickets, or other correspondence.
Technical Information — your IP address, browser and device type, and comparable identifiers gathered automatically as you use the site.
Browsing Behavior — how you navigate and interact with pages and features on ryuk.shop.
Where This Information Comes From
Directly from you, such as when you check out, create an account, or contact support.
Automatically, through cookies and similar tracking tools while you browse.
Through our vendors, including payment processors, shipping carriers, and hosting providers.
Occasionally from other third parties we partner with as part of running the business.
How We Put Your Information to Use
Running the Store — processing orders, coordinating shipping and payment, handling returns or exchanges, managing accounts, and shaping your overall shopping experience.
Marketing Communications — sending offers or promotions relevant to your browsing or buying habits, where permitted by law.
Protecting Your Account — verifying your identity, catching potentially fraudulent activity, and keeping checkout secure. Safeguarding your own login information is on you.
Customer Support — responding to questions, resolving order issues, and generally being available when you need us.
Legal Compliance — meeting our obligations under applicable law, responding to valid legal demands, and protecting our business interests.
Who We Share Information With
We don’t sell your personal information. That said, certain parties may receive it in order to help us operate:
Vendors and service providers — including payment processors, shipping carriers, and hosting companies that keep our store running.
Marketing partners, where relevant, who help connect us with customers through targeted advertising and who manage the data under their own privacy practices.
Anyone you specifically authorize — for example, a different delivery recipient or a linked third-party account.
Legal or government bodies, when compelled by subpoena, court order, or similar legal process, or when needed to defend our rights or protect our users.
Payment Processing
Every purchase on ryuk.shop runs through PCI-compliant third-party payment processors. We don’t retain full card numbers on our own servers — that information is managed according to the security standards of whichever processor handles your transaction.
Third-Party Links
Occasionally our site may link out to other websites that aren’t under our control. We can’t speak to their content or how they handle your data, so it’s worth checking any outside site’s own privacy policy before submitting personal information there.
Children’s Privacy
Our store is built for adult shoppers, and we don’t knowingly gather information from children. If you think a child has shared personal details with us, please get in touch so we can remove it. We don’t knowingly sell or share personal data belonging to anyone under 16.
Data Protection and Retention
We take reasonable measures to keep your information secure, though no online store can promise complete protection against every risk. If you’re sharing sensitive information with us, we’d suggest avoiding unsecured channels.
We hold on to personal data only as long as necessary — to support your account, satisfy legal or contractual obligations, or resolve disputes that come up.
Your Privacy Choices
Depending on where you’re located, you may be able to:
Request access to the personal information we have on file.
Ask us to correct information that’s inaccurate.
Request that we delete your data.
Request a copy of your information in a portable format.
Opt out of targeted advertising or the sale/sharing of your data, where these apply.
To act on any of these, contact us using the details below. We may need to verify your identity first, and you’re free to designate someone to act on your behalf, subject to that same verification step. Exercising these rights won’t result in different treatment from us.
Managing Marketing Emails
You can opt out of promotional emails whenever you’d like using the unsubscribe link included in those messages. You’ll still receive communications tied to your orders or account, since those aren’t promotional.
Questions or Complaints
If something about how we’ve handled your information doesn’t sit right with you, reach out to us directly. Depending on where you live, you may also have the option to file a complaint with a relevant data protection authority.
Cross-Border Data Handling
Some of the vendors we rely on operate in other countries, so your information may at times be processed or stored outside your home country. When that happens, we use appropriate safeguards to keep your data protected throughout the transfer.
Updates to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or in the law. Any updates will be posted here along with a new effective date.
Get in Touch
Have questions about this policy or how your information is handled? We’re easy to reach:
Ryuk
170 W 107th St, New York, NY 10025, USA
Email: support@ryuk.shop
Phone: +1 (718) 300-9215
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (Eastern Standard Time)